The staff were great, the welcome drinks is a fab idea. The room was absolutely fantastic, the night views were staggering.
John
juli 2024
Arriving in the dark we got ourselves a little turned around so it took us longer to reach the hotel. We were greeted by a very friendly female member of staff, and made to feel very welcome. We were up on the 16th floor, loved that the lift only works for you once you scan you room card, great security! Our suite was as spacious as expected, the bed was so comfortable and warm I could have brought it home! Room was spotlessly clean, plenty of towels provided too. Also had slippers & bathrobes plus plenty of little touches like toiletries, a safe, trouser press, coffee machine, etc... Room service was great, food had chilled off somewhat but it was still delicious! I misunderstood the tip request at first but gave a tip on the paperwork once I realised. Road noise was noticeable even 16 floors up, but not enough to interrupt our sleep. Photos of our view attached. Breakfast was great! Food, though kept under heat lamps in covered pots soon chilled off but enjoyed it nonetheless. Good variety of continental, hot & cold plus drinks provided. Couldn't fault any of the staff, all lovely people!
Janet
december 2024
Great price, close to the station and the centre of Birmingham. I shared a twin room with a friend and it was very satisfactory - Comfortable bed, clean, spacious, simple decor and didn’t look too tired like some hotels. The staff were friendly and there was a decent breakfast included in our price. Overall a very good experience and I would recommend this hotel.
Sarah
november 2024
My room was spacious, comfortable with 2 chairs and was clean. My partners room was also spacious, comfortable and clean. The location was perfect having attended The Hippodrome to see a show. The lifts were plentiful and fast and we did not have to wait long for one to arrive. Staff were polite and helpful.
Robert
november 2024
Amazimg.check in staff. We got a complimentary upgrade as I said previously it was my daughter's 13th birthday and we had travelled down to attend her dream of going to the Horseof the Year show at the NEC. They had written a card for her and some little choccies, the view was brilliant, room spacious, quiet, super clean, and just the perfect base for our mini adventure. My daughter is afraid of elevators so she decided to be brave and she said they are so speedy and quiet...it put her mind at rest. The room was cleaned and set out for our return from our event. We had a little drink in the bar which was lovely. Will definitely be back next year Thankyou to
Carolyn
oktober 2024
We had a city view in our room which was nice to look out at night, the room was comfortable and clean, spacious, quite. We were hot when we got there and no windows so staff brought us a a fan, the staff were lovely and couldn’t be more helpful. Breakfast choices were fabulous and food quality ingredients. The location was great for the bullring, China town and Alexandra theatre, each being only a few minutes walk. The only downside was we witnessed a street robbery about 10 mins walk away so I would recommend caution in the area and is in no way a reflection in the hotel. Would definitely recommend this hotel for a comfortable stay
Melanie
februari 2024
Extremely comfortable bed, lovely size as my husband is a body builder so rather large bloke but plenty of room to stretch out for comfort. Staff really helpful and polite and smiley Gave us great directions and recommendations
Deborah
mei 2024
The location is superb, only a 2 minute walk from New Street station and and right the heart of the city. Our room was located on the 12th floor with a birds eye view of the circus and a great view of the southern end of the city. The room was very spacious and clean. The stuff at the reception was exceptional and we had no issues checking in and out. I can't comment on the rest of the facilities as we did not use them.
Konstantinos
mei 2024
I liked having a bathtub and the breakfast option. Even if I felt the breakfast was very blend selection it was what was expected. So I knew what I was paying for. Oh and the pillows were good ones plus the room was very quiet when we turned off the air condition over the night. I will use this hotel again while in Birmingham. Good position.
Hulda
maart 2024
Very nice location, just 5 minutes of walk away from Gay Village and Chinatown. Cleanliness is 10/10. Very helpful and friendly staff.
Alex
mei 2024